{"id":6586,"date":"2025-08-28T16:00:36","date_gmt":"2025-08-28T08:00:36","guid":{"rendered":"https:\/\/auoky.com\/?p=6586"},"modified":"2025-08-28T16:03:47","modified_gmt":"2025-08-28T08:03:47","slug":"return-exchange-policy","status":"publish","type":"post","link":"https:\/\/auoky.com\/es\/return-exchange-policy\/","title":{"rendered":"Pol\u00edtica de cambios y devoluciones"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Pol\u00edtica de cambios y devoluciones<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Condiciones aplicables<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1.<\/strong><strong>14 d\u00edas de cambios y devoluciones sin preocupaciones:<\/strong>&nbsp;Puede solicitar la devoluci\u00f3n o el cambio en un plazo de 14 d\u00edas a partir de la fecha de recepci\u00f3n del producto.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Requisitos:<\/strong><br>El producto debe estar sin abrir, sin usar y en su embalaje original (incluidos todos los accesorios y regalos).<br>Debe facilitarse el n\u00famero de pedido o la factura electr\u00f3nica.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Art\u00edculos no retornables\/no intercambiables<\/strong><br>\u274c Software o productos digitales activados (por ejemplo, c\u00f3digos de activaci\u00f3n del sistema).<br>\u274c Art\u00edculos personalizados (productos grabados o configurados especialmente).<br>\u274c Art\u00edculos da\u00f1ados por factores humanos (da\u00f1os por agua, ca\u00eddas, ara\u00f1azos, etc.).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. 3. Cuestiones de calidad<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Garant\u00eda de 30 d\u00edas:<\/strong>&nbsp;Si se producen fallos de funcionamiento, p\u00f3ngase en contacto con el servicio de atenci\u00f3n al cliente para solicitar una devoluci\u00f3n o un cambio.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Requisito de inspecci\u00f3n:<\/strong>&nbsp;Debe presentar un informe de inspecci\u00f3n oficial de la instituci\u00f3n autorizada (que demuestre que no ha habido da\u00f1os humanos).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Gastos de env\u00edo:<\/strong>&nbsp;Si se confirma el problema de calidad, correremos con los gastos de env\u00edo de la devoluci\u00f3n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. Proceso de cambio y devoluci\u00f3n<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Submit an application: Log in to your account and apply in the &#8220;Order Center&#8221; or email\u00a0auoky@gmail.com.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Revisi\u00f3n de los materiales: Proporcione fotos\/v\u00eddeos que muestren el problema del producto (respuesta en 48 horas).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Devuelva el producto: Enviar de vuelta a trav\u00e9s de DHL\/UPS u otra log\u00edstica trazable (conservar el n\u00famero de seguimiento).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tramitaci\u00f3n del reembolso: El reembolso se realizar\u00e1 a trav\u00e9s del m\u00e9todo de pago original en un plazo de 5 d\u00edas laborables tras recibir los art\u00edculos devueltos.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Return &amp; Exchange Policy Applicable Conditions 1.14-Day Worry-Free Return &amp; Exchange:&nbsp;You can apply for a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[],"class_list":["post-6586","post","type-post","status-publish","format-standard","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/auoky.com\/es\/wp-json\/wp\/v2\/posts\/6586","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/auoky.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/auoky.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/auoky.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/auoky.com\/es\/wp-json\/wp\/v2\/comments?post=6586"}],"version-history":[{"count":3,"href":"https:\/\/auoky.com\/es\/wp-json\/wp\/v2\/posts\/6586\/revisions"}],"predecessor-version":[{"id":6590,"href":"https:\/\/auoky.com\/es\/wp-json\/wp\/v2\/posts\/6586\/revisions\/6590"}],"wp:attachment":[{"href":"https:\/\/auoky.com\/es\/wp-json\/wp\/v2\/media?parent=6586"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/auoky.com\/es\/wp-json\/wp\/v2\/categories?post=6586"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/auoky.com\/es\/wp-json\/wp\/v2\/tags?post=6586"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}